CANNABIS VIP CLIENTELING
Your Best Customers Deserve More Than a Mass Text.
VIP Concierge gives your store managers a monthly prioritized outreach list, tracks every conversation, and ties revenue back to the effort.
BUILT BY A FORMER CASINO VIP HOST DIRECTOR · CONNECTS TO ALPINE IQ & DUTCHIE
Most dispensaries know who their best customers are.
Few are doing anything about it.
Most dispensary teams that try to run a VIP program hit the same wall. Who do we reach out to this month? How do we track who contacted who and what was said? How do we know if any of this is actually driving revenue? How do we keep five store managers doing the same thing consistently when nobody is watching?
Without a system those questions don't have good answers. So the program either never launches or quietly dies after a few weeks when the spreadsheet gets too messy.
The Casino Industry Has Been Doing This for 40 Years.
I spent the first half of my career running VIP host programs at casino properties. Personal outreach to best customers. Track every conversation. Attribute revenue back to the effort.
It works. The math on retaining a high-value customer vs. acquiring a new one is not close.
Cannabis operators have the same customers and the same data. Now there's a tool built for it.
Brett Hahn — Former Casino VIP Director, Director of CRM at C3 Industries, Founder of Pinelands Marketing
Everything You Need to Run a VIP Program at Scale.
Monthly Prioritized Outreach List
Pulled directly from your CRM. Your managers know exactly who to contact this month and why.
Two-Way Email Communication
Dedicated store inbox for every location. Every conversation in one place.
Revenue Attribution
Every outreach attempt tied back to actual purchase data. See exactly what the program is driving.
Cross-Store Leaderboard
Manager accountability built in. Track outreach volume and revenue impact across every location.
Outreach Logging
Log every contact attempt across every channel. Email, phone, in-store — all tracked in one place.
Connects to AIQ & Dutchie
API integration or CSV upload. Works with your existing CRM stack.
See It in Action.
Full walkthrough of VIP Concierge in under 10 minutes.
Ready to Start Your
VIP Program?
Book a 30-minute demo and I'll show you exactly how it works for your operation.