HOW IT WORKS
How VIP Concierge Works
Simple for managers. Powerful for operators.
Connect Your CRM
VIP Concierge pulls customer data directly from Alpine IQ or Dutchie via API. If you prefer, CSV upload works too. Setup takes less than a day.
Get Your Monthly VIP List
Every month, each store manager receives a prioritized outreach list. Customers are ranked by value, recency, and engagement signals — so managers know exactly who to contact and why.
Log Every Outreach Attempt
Managers log every contact attempt in the tool — email, phone, in-store visit. Every conversation is tracked. Nothing falls through the cracks.
See What It's Driving
The ROI dashboard ties every outreach touchpoint back to actual purchase data. You see revenue attributed to the program, manager activity by location, and trend data over time.
Manager Accountability Built In.
The cross-store leaderboard shows outreach volume and revenue impact across every location. Your best managers rise to the top. Everyone else sees exactly what good looks like.
Ready to Start Your
VIP Program?
Book a 30-minute demo and I'll show you exactly how it works for your operation.